LA 071: How to manage Uncertainty using Command Intent

LA 071: How to manage Uncertainty using Command Intent

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Everyone has a plan until they get punched in the mouth.

Mike Tyson's excellent response to a reporters question before his fight with Evander Holyfield.

And isn't that just true about all of the best laid plans we make?

What happens in your team at work when a plan changes? Does everyone know what to do next or is there confusion, prevarication and people standing around waiting for direction?

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